Support
How can we help?
A real person reads every email. We usually reply within 2 business days, often much faster.
App help & general questions
Something not working, a question about how Mann works, or feedback you want us to hear.
help@mannjournal.appPrivacy & your data
Data requests under the DPDP Act, questions about encryption, or anything about what we store.
privacy@mannjournal.appBilling & subscriptions
Payment issues, refunds, or plan changes. Include the email on your account — never your card number.
help@mannjournal.appReport community content
Saw something in the community that shouldn't be there? Report it in-app, or email us directly.
report@mannjournal.appQuick answers
- Can the Mann team read my journal?
- No. Entries are encrypted on your device before they reach our servers. See the privacy policy for exactly what we can and cannot see.
- How do I delete my account?
- In the app: Profile → Delete account. Or without the app at mannjournal.app/delete-account. Deletion is immediate and permanent.
- I forgot my password.
- Use “Forgot password” on the sign-in screen, or email help@mannjournal.app from your account email and we’ll send a reset link.
In crisis right now?
Mann is a journaling tool, not a crisis service. If you or someone you know needs immediate support, please reach out:
- iCall (Mon–Sat, 8am–10pm): 9152987821
- Vandrevala Foundation (24/7): 1860-2662-345